Privacy Policy

In general, what should you cover in your Privacy Policy?

What information we collect

1. We may collect personal information including, but not limited to:

2. Your name

3. Contact details (email address, phone number, postal address)

4. Property address and property-related information

5. Information you provide when you contact us, request a quote, or engage our services

6. Any other information you voluntarily provide to us

7. We do not intentionally collect sensitive personal information unless required to provide our services.

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How we collect information

We collect personal information when you:

• Contact us via our website, email, phone, or social media

• Submit an enquiry or request a quote

• Engage us to provide mould remediation or related services

• Provide information directly to us in person or electronically

We may also collect limited technical information (such as IP address or browser type) when you visit our website, for basic analytics and site performance purposes.

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Why we collect personal information

We collect your personal information in order to:

• Respond to enquiries and provide quotes

• Deliver mould remediation and related services

• Communicate with you about your project or our services

• Meet legal, regulatory, and health and safety obligations

• Improve our services and customer experience

We only collect information that is reasonably necessary for these purposes.

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How we store, use, share, and disclose information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

• Information is stored securely in electronic and/or physical form

• Access is limited to authorised personnel only

• We do not sell or rent your personal information

We may share your information only when necessary, such as with:

• Trusted contractors or service providers assisting us to deliver our services

• Professional advisers (e.g. accountants, legal advisers)

• Government or regulatory authorities where required by law

Any third parties we engage are required to handle your information in a secure and lawful manner.

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Communication with site visitors

We may contact you using the details you have provided to:

• Respond to enquiries

• Provide service updates, reports, or invoices

• Follow up on completed work

• Provide information relevant to your request

We do not send marketing communications unless you have requested or agreed to receive them. You may opt out of communications at any time.

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Information relating to minors

Our services are not targeted at minors, and we do not knowingly collect personal information from individuals under the age of 16. If we become aware that such information has been collected unintentionally, we will take steps to delete it.

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Accessing and correcting your information

You have the right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate or outdated.

Requests can be made by contacting us using the details below.

hello@healthyproperty.co.nz

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Privacy policy updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

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Contact information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

Healthy Property Limited
Email: hello@healthyproperty.co.nz
Phone: 0800 555 000

New Zealand