Terms & Conditions

Effective Date: January 2026

These Terms and Conditions (“Terms”) govern your use of the website https://www.healthyproperty.co.nz/ (“Website”) and your engagement with services provided by Healthy Property Ltd (“Company,” “we,” “us,” or “our”).

By accessing or using the Website, making an enquiry, booking a service, or engaging with our team, you agree to be bound by these Terms.

1. Definitions

“Client” or “you” means any individual or entity accessing the Website or engaging our services.
“Services” means mould assessment, remediation, testing, indoor air quality services, water damage restoration, hazardous material removal, and related professional services.

2. General Use of Website

2.1 The Website is provided for informational purposes only.
2.2 We make no guarantees regarding the availability or accuracy of all content.
2.3 You agree not to misuse the Website or interfere with its security or functionality.

3. Services and Engagement

3.1 All services must be requested via the Website, phone (0508 555 000), email (hello@healthyproperty.co.nz), or other agreed communication.
3.2 A contract for services is formed once both parties agree on scope, price, and terms of engagement.
3.3 We may refuse or withdraw services at our discretion.

4. Quotes, Payments, Fees

4.1 Quotes provided are estimates and may change if additional risks or scope arise.
4.2 Payment terms will be set out in the service agreement.
4.3 Late payments may incur interest or suspension of services.

5. Health, Safety & Compliance

5.1 All Services are carried out by qualified professionals in accordance with relevant health and safety standards in New Zealand.
5.2 Clients must ensure safe access to sites and provide accurate information about property risks.

6. Risk, Liability & Disclaimer

6.1 We use industry-best practices but do not guaranty that all mould or hazards will never recur.
6.2 To the maximum extent permitted by law, Healthy Property Ltd and its agents are not liable for indirect, incidental, or consequential losses.
6.3 Nothing in these Terms limits your statutory rights under New Zealand law.

7. Intellectual Property

7.1 All Website content, logos, images, and material are the property of Healthy Property Ltd.
7.2 You may not copy, distribute, or modify content without written consent.

8. Privacy & Cookies

8.1 Our Privacy Policy and Cookie Policy govern how we collect, use, and store personal information. By using our Website, you consent to these policies.

9. Governing Law and Jurisdiction

9.1 These Terms are governed by the laws of New Zealand.
9.2 Any dispute will be subject to the exclusive jurisdiction of the New Zealand courts.

10. Updates to Terms

10.1 We may update these Terms at any time without prior notice.
10.2 The updated Terms will appear on the Website with a revised effective date.